Terms and Conditions

Welcome to Rhys | Fitness and Nutrition. These terms and conditions outline the rules and regulations for the use of our services, including our website, online bookings, and in-person services. By accessing this website and booking our services, you accept these terms and conditions in full. Do not continue to use this website or our services if you do not accept all of the terms and conditions stated on this page.

1. Services

Rhys | Fitness and Nutrition (referred to as "we," "us," or "our") provides personal training, sports massage therapy, nutrition guidance, and other related health and fitness services. All services are provided by Rhys, a qualified professional in the field.

2. Bookings and Payments

Booking: All sessions, including free consultations, must be booked in advance through our website's booking system.
Payment: Payment for all services must be made in full at the time of booking via the payment methods available on our website.
Pricing: All prices are as listed on our website and are subject to change without prior notice.

3. Cancellations and Refunds

Client Cancellations: If you need to cancel a booked session, you must do so at least 24 hours in advance. Cancellations made with less than 24 hours' notice will be charged at the full session rate.
Our Cancellations: In the rare event that we need to cancel a session, we will notify you as soon as possible and offer you a full refund or the option to reschedule at no additional cost.
Refunds: All payments are non-refundable, with the exception of cancellations made by us.

4. Free Consultations

Purpose: Free consultations are provided to discuss your goals, assess your needs, and determine if our services are a good fit for you. They are not training or treatment sessions.
Cancellation: We reserve the right to charge a fee for a missed free consultation if you fail to provide at least 12 hours' notice of cancellation.

5. Health and Safety

Medical Disclaimer: All clients must complete a physical activity readiness questionnaire (PAR-Q) before beginning any training or treatment. We are not a medical organization and cannot give medical advice. If you have any health concerns, you must consult with a medical professional before starting our services.
Your Responsibility: You are responsible for informing us of any injuries, medical conditions, or changes to your health before each session.
Release of Liability: By participating in our training or treatment sessions, you acknowledge that there are risks involved. You agree to assume all risks and release us from any and all liability for injuries or damages that may result from our services.

6. Confidentiality

All client information, including personal details, medical history, and progress, will be kept strictly confidential. We will not share your information with any third party without your express written consent, except where required by law.

7. Website Use

Accuracy: While we strive to ensure that all information on our website is correct, we do not warrant its completeness or accuracy.
Third-Party Links: Our website may contain links to other websites. We are not responsible for the content or practices of these sites.
Intellectual Property: All content on this website, including text, images, and logos, is the property of Rhys | Fitness and Nutrition and is protected by copyright law.

8. Changes to These Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. The updated terms will be posted on this page, and your continued use of our services after any changes constitutes your acceptance of the new terms.

9. Contact Information

If you have any questions about these terms and conditions, please contact us via the details provided on our website.

By proceeding with a booking, you confirm that you have read, understood, and agreed to all of the terms and conditions outlined above.